Accounts

Pricing Updates

Review Pricing every year in March, to implement for new FY When applying pricing updates, MakeWeb has a few steps to the process as follows: Calculate and confirm new pricing Update website and anywhere else where prices are published (e.g. Google Ad?) Website pages...

SMS to client for suspended hosting / domain

Important! Re Website Hosting & Domain Due [DOMAIN] Hi [CLIENT],  your website hosting (DUE DATE) and domain registration (DUE DATE) are now overdue, and the services have been automatically suspended. As a result, services associated with this domain (including...

Explaining Software Maintenance when questioned by client

When asked by a client what the charge is for respond with: Earlier this year, we made our previously optional Security & Software Maintenance service a required part of all MakeWeb Hosting packages. This change was introduced due to increasing hacking and malware...

Change full hosting to DNS only hosting

I can see that you have started a new order for "DNS Only Hosting". However, it is better to simply change the existing Package. Delete the invoice, unsuspend the current package and change the renewal date to 1st November Download a backup of the WordPress via...

Conduct monthly invoicing for MakeWeb using Wrike and Xero

Procedure: Preparing Monthly Invoices Purpose:To efficiently prepare, review, and issue invoices using MakeWeb, Wrike, and Xero while ensuring accurate time tracking, task management, and application of minimum fees. Scope:Applicable for all team members responsible...

Monthly invoicing processing

Procedure: Monthly Hourly Task Export from Wrike for Invoicing Purpose:To generate a clean, filterable list of hourly tasks from Wrike for invoicing at the start of each new month. Frequency:First 3 business days of each new month. Step 1: Apply Filters in Wrike Open...