Admin Process

Getting your Wrike API key

Everything team.MW does in Wrike goes out under one shared account unless you have pasted your own key. That is fine for a task, but a note reading "@Sarah all done" that arrives signed by somebody else is worse than no note at all. Pasting your key once fixes it...

Redirect main phone in benko to another extension

Iain from Benko provided these instructions to route 02 4311 7130 to the “share” extension (which can be attached to Isaac when he needs to cover calls). The login is here: https://connections.benkophone.com/ username: isaac@makeweb.com.au password:...

Hosting explained

Hosting records =  Instructions that connect your domain to your website, email, and services 1. A Record (Address Record)This is the most important one.It says:➡️ “When someone types your domain, go to this server (IP address).” Like telling the postman: “Deliver...

Handling Bounce-Backs to Microsoft Email Addresses

Cause: Microsoft can block the server IP from allowing email hosting clients to send to Microsoft emails like hotmail, outlook, live Objective: Ensure emails from a client’s domain are successfully delivered to Microsoft email accounts when bounce-backs occur....

Client Communication List – Website Build

Email 1. Onboard Client (after deposit paid) Purpose: Welcome email & project introduction, share project milestones, Request website content (text, images, brand assets) / Discovery questionnaire / brief collection Example: Subject: Welcome! > Logo files...

Change full hosting to DNS only hosting

I can see that you have started a new order for "DNS Only Hosting". However, it is better to simply change the existing Package. Delete the invoice, unsuspend the current package and change the renewal date to 1st November Download a backup of the WordPress via...

How to set up Mail Filtering for Webmail Emails

https://filter.makeweb.net.au:8006 mwadmin / TrustworthyLlama9284 Ignore the pop up about no valid subscription, "You do not have a valid subscription for this server. etc." Go to Configuration > Mail:Proxy Add the domain to both of these tabs: ("Relay Domains" and...